Q1.
QUESTION: Write a letter to M/s. H.M.T. Corporation Chandigarh,
complaining that the wrist watch you recently bought from them
does not function properly and ask for replacement. You are
Dipti/ Deepak Gupta, 450, Sector 20, Chandigarh.
Answer:
450,
Sector-20
Chandigarh
Chandigarh
1st
March, 2020
M/s.
H.M.T. Corporation
Customer Complaint Division
Chandigarh
Customer Complaint Division
Chandigarh
Subject-
Complaint regarding functioning of watch and its replacement
Sir/Madam
On
February 27, 2020, I bought a Titan Watch (Model No. 2356) worth Rs.
5500 from your store.
Unfortunately,
your product has not performed well. The watch doesn’t work half
the time despite several attempts at changing its battery. I am
highly disappointed because such act of neglect is not expected from
such a renowned store.
To resolve the problem, I would appreciate you changing the watch with a new fully functioning model. I have the receipt intact. Enclosed are the copies of receipt along with the guarantee card.
To resolve the problem, I would appreciate you changing the watch with a new fully functioning model. I have the receipt intact. Enclosed are the copies of receipt along with the guarantee card.
I
look forward to your reply and a resolution to my problem and will
wait until a week before seeking help from a consumer protection
agency. Please contact me at the above address or by phone at
098100XXXXX.
Yours Sincerely
Dipti/Deepak Gupta
Enclosure(s): 1. Receipt
2. Guarantee card
Q2.
QUESTION: Write a letter to the in-charge of text-books section of
NCERT, New Delhi complaining about the non-availability of text
books even one month after beginning of new session. You are
Rohit Rana reading in St. Xavier’s school, Delhi.
Answer:
Examination Hall
St. Xavier’s School
Delhi
Examination Hall
St. Xavier’s School
Delhi
5th
April , 2020
North-west
Supervisor
NCERT Office
Pitampura, Delhi
NCERT Office
Pitampura, Delhi
Subject-
Complaint regarding non-availability of textbooks.
Respected
Sir/Madam
This
is to bring to your notice that even after a month of commencement of
classes; latest NCERT textbooks are not available at any
bookstore.
Students
have to attend the school without textbooks. Some are borrowing the
older
versions of their seniors with out-dated syllabus. This is resulting in problems in learning and understanding.
versions of their seniors with out-dated syllabus. This is resulting in problems in learning and understanding.
Books
play an important part in learning and preparation source for exam; I
hope you understand the intensity of the situation. I request
you to undertake a quick action in making the books
available as soon as possible. I hope my complaint will definitely prompt you to take action.
available as soon as possible. I hope my complaint will definitely prompt you to take action.
Yours
Sincerely
Rohit Rana
Thank you for your superb script for writing a letter
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